Overview This article describes improvements to the Campaign Timeline View in GuideSpark's communication platform. It introduces a new four-tab structure for each message, including Status, Properties...
Overview The Call to Action button, or CTA button, is an effective tool that encourages your employees to take action from the content experience after they have viewed journey content describing thei...
Overview If you're having trouble accessing content or watching videos, this guide will help you identify and resolve the most common issues. Symptoms may include video playback errors, inability to l...
Overview This article covers the new features and improvements in GSCC DIET Release 7.0, including a new campaign experience, rich message formatting, message statuses, and updated permissions. Inform...
Overview As a user of Communicate XI (CXI), you may encounter issues when trying to sign into to the https://app.guidespark.com/ instance, for example: Need admin approval error message. This usually ...
Are there changes in how to contact Support? Tickets: Yes. The URL fro support will change to https://support-communicate-xi.tivian.com/ from https://communicate-xi-support.zendesk.com/hc/en-us. Behin...