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Articles

  • Getting Started Technical Checklist

    Overview This article provides a comprehensive checklist for companies preparing to use Tivian Communicate XI (CXI). It covers essential technical requirements, including supported systems and browser...

  • Create your Communication Journey

    Overview The article provides a visual guide for creating a communication journey using GuideSpark Communicate Cloud. It showcases a flowchart-style that outlines the steps involved in setting up and ...

  • Journey Analytics

    Overview The article provides a comprehensive guide to the Analytics section of Tivian Communicate XI's Journey feature. It explains how to use filters, interpret engagement data, and understand perfo...

  • Journey Preferences

    Overview The article provides a comprehensive guide to the Settings page in Tivian Communicate XI's Communicate Journey. It covers various aspects of journey configuration, including general settings,...

  • Personalization

    Overview This article discusses personalization in employee communications using Tivian Communicate XI (CXI). It explains the importance of targeting messages to specific employee groups, provides exa...

  • Message Variations

    Overview This article explains how to create message variations in Tivian Communicate XI (CXI) for different sub-audiences. It covers creating variations in both content and format, such as tailoring ...

  • Keyword Text Messaging

    Overview Keyword text messaging is a feature of Tivian Communicate XI (CXI) that allows employees to opt-in to communications by texting a unique keyword to a short code. This method is particularly u...

  • How to Embed Communicate XI Content

    Overview This article provides instructions on how to embed Tivian Communicate XI content on company intranets or web pages using iframe embed codes. It covers two embedding methods: full experience a...

  • How to Create a Trackable Thumbnail

    Overview This article explains how to create a trackable thumbnail in Tivian Communicate XI (CXI). A trackable thumbnail is an image that can be embedded in intranets or emails to direct employees to ...

  • Building Your Campaign

    Overview The article provides a comprehensive guide on building a communication campaign using Tivian Communicate XI (CXI). It covers various aspects of campaign creation, including different communic...