Overview This article explains the default send time feature in Tivian Communicate XI (CXI) for scheduling campaign messages. It covers how Site Administrators can set delivery times for various commu...
Overview This article explains how to create and send Microsoft Teams messages using Tivian Communicate XI (CXI). It covers the step-by-step process of scheduling a message, including selecting the ap...
Overview The article discusses a new release for Tivian Communicate XI (formerly GuideSpark Communicate Cloud®), introducing the Communicate Planner feature. This new tool provides a comprehensive vie...
Overview The Experience section in Tivian's platform is the central hub for managing content in engagement campaigns. It serves as a content library where users can add and organize various types of m...
Overview This article explains how to use content headers in Tivian's Communicate Journey platform. Content headers are organizational tools that allow users to categorize and group related content. T...
Overview The Journey Dashboard in Tivian Communicate XI (CXI) is the central hub for managing communication campaigns. It displays all Communicate Journeys a user has access to, organized into Active ...
Overview The 6.24.21 release of Tivian Communicate XI introduces two major features: content headers for organizing content within experiences, and journey archiving for managing active and completed ...
Overview This article provides access to an interactive PDF document titled OE Journey PRE-LAUNCH Checklist. The checklist is designed to help organizations prepare for their Open Enrollment (OE) jour...
Overview This article provides information about thumbnail libraries available for use in GuideSpark journeys and virtual benefits fairs. It offers three collections of thumbnails: general use thumbna...
Overview This article provides a comprehensive guide to updates for Tivian Communicate XI. It includes a downloadable PDF and visual representations of the update process, covering aspects such as the...