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Articles

  • CXI Public API: Audience Import Capabilities

    Overview The CXI Public API enhances audience upload management in the CXI platform, offering benefits such as full CSV audience control, audience list management without platform login, improved HRIS...

  • CXI Public API: Audience Import Documentation

    Overview This article provides comprehensive documentation on the Audience Import API for CXI (Communicate XI). It covers the creation, retrieval, updating, and deletion of audience imports, as well a...

  • CXI Public API: Reference

    Overview This article provides a reference guide for the CXI Public API. It covers the endpoint URL, authentication requirements, and HTTP response codes. The API uses HTTPS for secure communication a...

  • Create a Slack Message

    Overview This article explains how to create and send Slack messages using Tivian Communicate XI (CXI). It covers the process of scheduling a message, selecting a Slack channel, setting message proper...

  • Site Administration

    Overview This article provides a comprehensive guide to Site Administration in Tivian Communicate XI (CXI). It covers key aspects such as assigning and removing Site Administrators, managing invitatio...

  • Communicate Planner (BETA)

    Overview The Communicate Planner is a comprehensive visualization tool for GuideSpark's Communicate Journeys. It provides a high-level view of scheduled messages across all account journeys, allowing ...

  • Introducing the CXI Public API

    Overview This article introduces Tivian's Public API for Communicate XI, explaining its purpose, benefits, and potential applications. It defines what a Public API is, discusses the value of using it ...

  • CXI Public API: Getting Started

    Overview This article introduces the CXI Public API, which is a REST-based API for interacting with the CXI platform. It covers the basics of API authentication using API keys, how to obtain these key...

  • Recurring Campaign

    Overview A recurring campaign is a type of Communicate Journey that delivers the same messaging over a consistent cadence to multiple audience groups. This feature allows for frequent, targeted delive...

  • Microsoft Teams Integration

    Overview This article provides a comprehensive guide on integrating Microsoft Teams with Tivian Communicate XI (CXI). It covers the step-by-step process of setting up the integration, adding and remov...